Privacy Policy

We may collect the following types of information:

• Information you provide: name, phone number, email address, property address and details about your attic or service request that you voluntarily submit through our chat widget or when you call or email us.
• Communication records: messages, inspection requests, scheduling details and customer-service correspondence.
• Technical information: device type, browser type, IP address, referring pages and general usage information collected automatically when you visit the website.

We use information to:

• Respond to inquiries and free attic inspection requests
• Schedule, confirm and follow up on appointments
• Provide estimates and explain available attic services
• Provide customer support
• Operate, maintain, secure and improve the website
• Comply with applicable legal obligations

If you contact us or request an inspection, we may contact you by phone, email or text message regarding your request. You may ask us to stop contacting you at any time by calling (954) 801-6655 or emailing info@primeatticsolutions.com.

Text messaging is optional. If you voluntarily opt in, you may receive text messages from Prime Attic Solutions related to inspection requests, scheduling, confirmations, reminders, customer-service follow-ups and, where applicable, promotional communications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Our website and the tools embedded in it may use cookies or similar technologies to keep the site functioning, remember basic preferences and understand general site usage. Most browsers allow you to refuse or delete cookies through browser settings; some site features may not work as intended if you do.

We may provide information to service providers only when reasonably necessary to operate our business and provide the services you request — for example website hosting, communication and messaging platforms, scheduling tools and customer-relationship software. These providers are permitted to use the information only to perform services on our behalf. We do not sell your personal information, and we do not share SMS consent or opt-in data with third parties for marketing or promotional purposes.

We use reasonable administrative, technical and physical safeguards designed to protect the information we maintain. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to requests, maintaining service records and complying with legal or recordkeeping obligations.

• You may decline to provide information, though this may limit our ability to assist you.
• You may opt out of text messages by replying STOP.
• You may unsubscribe from marketing emails using the link provided in those emails.
• You may request access to, correction of or deletion of information we hold about you by contacting us using the details below, subject to applicable law.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can remove it.

We may update this Privacy Policy from time to time. Changes become effective when posted on this page, and the “Last updated” date will be revised accordingly.